Who we are
Welcome to Falcon Training Services Limited! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://falcontrainingservices.com/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
We may collect personal and non-personal information about you when you interact with our website.
a. Personal Information
- Account Information: Name, email address, phone number, and billing details.
- Payment Information: Credit/debit card details and other financial information required for processing payments (processed by third-party payment gateways).
- Communication Data: Information you provide when you contact us via email, phone, or forms.
b. Non-Personal Information
Cookies and Tracking: Information collected via cookies and other tracking technologies.
Usage Data: Pages viewed, time spent on the site, and browsing activities.
Device Data: Information about the device you use to access our website, including IP address, operating system, browser type, and screen resolution.
2- How we use your information
We use your information to:
Comply with legal obligations and enforce terms and conditions..
Provide, manage, and improve our services.Process transactions and deliver purchased courses.
Respond to your inquiries and provide customer support.
Send updates about courses, promotions, and events.
Conduct analytics to understand user preferences and enhance the user experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following scenarios:
- Service Providers: Third-party vendors who help us operate the website, process payments, or provide other essential services.
- Legal Compliance: If required by law, regulation, or court order.
- Business Transfers: In the event of a merger, sale, or transfer of assets
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These cookies may track:
- Authentication and session data.
- Preferences and website functionality.
- Analytics data (e.g., Google Analytics).
You can manage your cookie preferences through your browser settings.
5. Third-Party Services
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing them with your personal information.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of data transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access, correct, or delete your personal data.
- Withdraw consent for data processing.
- Opt out of marketing communications.
- File a complaint with a data protection authority.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will take steps to delete it.
9. International Data Transfers
If you are accessing our website from outside India, your data may be transferred to, stored, and processed in a country with different data protection laws. By using our website, you consent to this transfer.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Phone: +91- 8898080909
Email: trainings@falconmsl.com